Alarm Services

False Alarm Reduction Program

The USC Department of Public Safety provides security alarm monitoring and response to alarm activations. When an officer responds to an alarm activation and determines that no crime has occurred, the activation is considered a false alarm. The ultimate goal of this program is to reduce the number of false alarms which unnecessarily utilize valuable public safety resources.

Effective February 1, 2017, a false activation will be accounted for once an officer is dispatched to the alarm location. The count of false alarms will reset each 1st of the month. The fees scheduled for false activations will be billed on a monthly basis and are as follows:

First three activations within a month – no charge

All subsequent activations –  $100.00 each

Appealing a False Alarm

To appeal a false alarm activation charge, Departments must submit a complete appeal form to the Security Systems Administrator, Antonio Soria at asoria@dps.usc.edu. The appeal form can be found here [Appeal Form].

Please allow five business days for a review and response. The fee will be waived if the activation is determined to have been caused by:

  • Criminal activity as evidenced by a report filed within 30 days of the alarm date
  • Acts of nature such as windstorms, wildfires, earthquakes, floods and lighting strikes
  • A verifiable power line failure

Alarm System Changes Notification

A person testing an alarm system must call and notify the DPS Alarm Monitoring Center at (213) 740-8210. The dispatcher will request identification, location, and other applicable information to be logged in the DPS Communications system. A false alarm count will be assessed if such notification is not provided.

Feel free to contact Anabel Godina at agodina@admin.usc.edu with any questions or concerns.