Dear USC community,
We wanted to remind you that USC is upgrading the TrojansAlert system, and the way we manage recipient lists for some user groups will change significantly beginning on September 17.
TrojansAlert is an emergency notification system that allows university officials to contact you during an emergency by sending updates via text message and email. All alert recipients who aren’t current students, faculty or staff – including parents, community members and alumni – will need to sign up annually to get alerts.
Current students are automatically enrolled. No action is required.
Faculty and Staff:
- Text Alerts: To receive text alerts, faculty and staff must add their cell phone numbers to Workday. This is strongly encouraged because text alerts are the fastest and often the most direct way to reach individuals in the event of an emergency. Faculty and staff received instructions in Workday on how to add cell phone numbers. (Current faculty and staff are automatically enrolled to receive email alerts.)
Parents, Alumni and Other Community Members:
- Enrollment: Those who are interested in continuing to receive TrojansAlerts must sign up annually; a new distribution list will be created each academic year.
- How to Sign Up: Text “TrojansAlert” to 888777. We have posted a step-by-step registration guide on the DPS website.
To ensure you continue to receive alerts without missing any, you must enroll by September 17.
We appreciate your understanding and patience as we transition to the upgraded TrojansAlert system.
Sincerely,
USC Administrative Operations
